To edit Time of Call data:
- Open the Data Viewer application.
- In the Available Accounts list, select the Account that retrieves Time of Call data you want to edit.
To help you in finding a particular Account or related group of Accounts, you can setup and execute a search with the
Search Engine utility.
- In the Account Members list, select the Account Member that retrieves the Time of Call data you want to edit.
If you want to edit Time of Call data for all the Account Members, click the Select All button.
- Click
and
and specify the beginning date and time for the period over which to retrieve Time of Call data for editing (the end date and time is the present date).
- In the Data Type list, click the arrow and select Time of Call.
- Click
.
The "Time of Call" dialog box for the selected Account Member appears.
If you chose to view Time of Call data for ALL the Account Members, (by clicking Select All), a "Time of Call" dialog box for each
Account Member appears.
If no Time of Call data is available, the following message appears in the title bar:
"No Time of Call Data for [Remote Unit] [Remote Unit ID]"
Click
to view the Previous month and click
to view the Next month. These options are also available on the View menu.
Click here to learn how to view the retrieved Time of Call data in another format.
- Select the Time of Call you want to edit, highlight the Value column entry, and enter the new value.
The Time of Call you are editing (row) is preceded with a check mark. If you are editing a number a number of Time of Calls, these check marks will assist you in correctly identifying the ones you have edited.
- When you have finished editing: On the File menu, click Save.
Your changes are saved to the database. If you want to view an updated Status column, click Refresh on the File menu.
- Close the Time of Call dialog box in any of the following ways:
Selecting Exit on the File menu.
Pressing Alt + F4. (You can use this for any open dialog box)
Clicking the X in the upper right corner of the dialog box.