Be absolutely sure you want to clear the data! Once you have initiated the clear process, there is no way to undo the changes and recover the cleared data.
To clear data for an Account:
- Open the Clear Data application.
- In the Available Images list, select the Image you want to use.
- Click the Edit Icon.
The Edit Image dialog box appears.
- Click the What tab and under the Clear For group, select Account.
- In the Available Remote Units list, select the Account.
To help you in finding a particular Account or related group of Accounts, you can setup and execute a search with the Search Engine Utility
- Click the How tab and under the Data Types group, select the data type(s) to clear.
- Under Clear Mode, specify how you want to clear the data.
If you want the Remote Unit that you are clearing to send all of their stored data on the next call, select the Forward option and the
Set Command Control to SEND ALL DATA check box.
Normal - Select this option to clear data "backwards" from a specified date.
Forward - Select this option to clear data "forwards" from a specified date.
- In the Clear thru boxes - (if you specify a Normal clear) - or the Clear from boxes - (if you specify a Forward clear) - click the calenday and clock icons and specify the clear "end" or "start" date and time.
- Click Clear.