Consider the type of hardware you have available. Are you using a Hunt Group? Do you have Multiple phone lines or a single line?
To schedule calls from Remote Units that share a phone line:
- Open the Call Configuration application.
- In the Call Profile ID box, select the Call Profile to which the Remote Units, (sharing phone lines), are assigned.
- Click the Edit Icon
The Edit Call Profile dialog box appears.
A pop up screen with three radio buttons for call spacing options appears.
See Edit a Call Profile for more information.
To initiate these changes, you must run the call schedule.